At Ancient Art Prints, we are committed to providing high-quality products and customer satisfaction. To ensure a positive experience for our customers, we offer the following warranty/guarantee guidelines:
We stand by the quality of our products. Most items sold by Ancient Art Prints come with a manufacturer's warranty, which may vary depending on the product.
We are proud to offer a 100+ year guarantee for our prints wall art prints (framed print, canvas print, poster print), assuring you of the long-lasting quality of our products. This guarantee covers the following conditions:
- The print must be properly cared for and handled in accordance with our care and usage instructions provided with the product.
- The print should not be exposed to direct sunlight or intense artificial light for extended periods, as this may lead to fading or discoloration over time.
- Avoid placing the print in high humidity or excessively damp conditions, as exposure to moisture can damage the print's integrity.
- Do not allow the print to come into direct contact with water, as prolonged exposure to moisture may result in warping or other damage to the print.
If, under proper care and storage, your print exhibits warping, fading, or discoloration within 100 years from the date of purchase, please contact our Customer Support team for assistance in making a claim under our 100+ year guarantee.
Please note that any damage resulting from mishandling, improper care, or exposure to conditions outside of our recommended guidelines is not covered by this guarantee.
We are committed to providing you with the highest quality prints, and our 100+ year guarantee reflects our confidence in the durability and longevity of our products when properly maintained.
If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee. You can return the product for a full refund within 30 days of the delivery date. Please refer to our Return Policy for detailed instructions on how to initiate a return.
If you believe your product is covered under warranty and requires replacement, please contact us via the Contact Page. Be sure to retain proof of purchase for warranty claims.
Our warranty/guarantee does not cover damages resulting from misuse, abuse, accidents, or unauthorized modifications. It is essential to follow the product's care and usage instructions to maintain eligibility for warranty/guarantee coverage.
If you have any questions or need assistance with warranty/guarantee claims or guidelines, please contact our Customer Support team. We are here to help and ensure your satisfaction.
Ancient Art Prints reserves the right to make changes to these warranty/guarantee guidelines as necessary. Any updates or revisions will be posted on our website, and the revised guidelines will apply to all claims made after the effective date of the updated guidelines.
Thank you for choosing Ancient Art Prints. We value your trust and are dedicated to delivering excellent products and customer service.