Returns Policy

At Ancient Art Prints, we strive to provide our customers with high-quality products and exceptional customer service. We understand that there may be occasions when you need to return a product, and we are here to make the process as smooth and hassle-free as possible. Please take a moment to review our Returns Policy to ensure you have a clear understanding of our guidelines and procedures.

1. Eligibility for Returns

- Products must be returned within 30 days of the delivery date.
- The item must be in its original condition, with all tags and packaging intact.
- Personalized, perishable, and downloadable items are non-returnable.
- Returns of used, damaged, or modified items will not be accepted.

2. Initiate a Return

To initiate a return, please contact us using the methods found on the 'Contact us' page.

3. Return Shipping

The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, damaged item). We recommend using a trackable and insured shipping method to ensure that your return is received.

4. Refunds and Processing

Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. We will then proceed as follows:

- If the return is accepted, a refund or exchange will be processed within 7-10 business days.
- Refunds will be issued to the original payment method.
- Shipping and handling fees are non-refundable.

5. Exchanges

If you would like to exchange an item, please contact us and provide details of the product you would like to exchange with.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our Customer Support team within 7 days of receiving your order. We will provide instructions for returning the item and arrange for a replacement or refund.

7. Contact Us

If you have any questions or need assistance with a return, please don't hesitate to reach out to our Customer Support team:

- Email: info@ancientartprints.com

8. Policy Updates

Ancient Art Prints reserves the right to make changes to this Returns Policy as necessary. Any updates or revisions will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the updated policy.